Reviews
Welcome to Your Help Hub’s Reviews page, where you can hear directly from our satisfied clients and contractors about their experiences with our platform.
We take pride in delivering exceptional service and creating meaningful connections between clients and contractors across the UK. Discover why so many people trust Your Help Hub for their domestic cleaning and home help needs:
Everything can be done over the platform
Sun Shine
Pleased so far. The app is simple to use, and everything can be done over the platform keeping things easy. Love the fact that all cleaners are vetted, gives me more confidence.
Our cleaner is helpful and very friendly and efficient- we would highly recommend this company.
The App is great as I deal with the cleaner directly
Sophie Harrison
Thank you Your Help Hub for putting my mind to rest and sending a great cleaner for my home with messy kids. The App is great as I deal with the cleaner directly.
Would definitely recommend your services. It has certainly made a difference to my quality of life.
I really like the trust element that this company has
Savyna Patrice
I really like the trust element that this company has. I’ve used so many cleaning companies that say their cleaners are vetted and when I ask the cleaners have you had a DBS check they look at me confused saying no I haven’t.
This company shows you that your cleaner is DBS, ID checked and fully insured in your cleaners profile. Never seen that before really great feature.
I also like the website & app facility. It’s super easy to change appointments and message the cleaner if needed.
Would definitely recommend to people who are weary about letting strangers in to your home.
You choose your own hourly rate, which was a no brainer for me
Charna P
I applied for a cleaning position at Your Help Hub. I was looking for extra hours of work to help with the rise in fuel costs. After the registration process and online interview, I was able to download there app, where I was able to accept or decline new jobs offered to me. You choose your own hourly rate, which was a no brainer for me. I choose where I work and when. I work around my family commitments this company helped me find that extra help that I was looking for.
Would highly recommend this company.
The website is easy to use and easy to navigate and book
Lisa
I was very weary using this company at first because I had to pay a deposit to book my clean. After speaking with one of the reps in customer services, I now understand why. The website is easy to use and easy to navigate and book.
I booked a one-off clean which Monica did a wonderful job. My flat is sparkling, she was very efficient and she arranged my things which made my flat look less cluttered. I will certainly use this service again.
Would highly recommend this company to others!
You won't find another company to beat them
Madhusudan Vasi
I have never had cause for complaint. They are professional, efficient and friendly. When your cleaner is on holiday then you are offered a replacement, which is very convenient. Nothing is too much trouble for them and they work very hard to keep both clients and staff happy. I would 100% recommend Natalie she’s very friendly and helpful – you won’t find another company to beat them.
They have been absolutely amazing
Dannika
I don’t know where to start my best friend came out of hospital with major surgery and I couldn’t help as I was working full time. They have been absolutely amazing they washed up, did shopping, cleaned the house, made beds, prepared food. I just want to say thank you so much for your help. The lady was only suppose to be there temporary until she got well, but my friend decided to continue with the service.
Love that I receive a notification when my cleaner arrives at my home
Janet
Great system. Love that I receive a notification when my cleaner arrives at my home. Would highly recommend!
Always a good service and excellent end results
Jennifer
Have used this company several times for end of tenancy cleans. Always a good service and excellent end results. They go out of their way to help accommodate last minute date changes. Would highly recommend.
She cleans it as if it's her house
Rakesh
What a great cleaning service from Cecilla. She cleans on a Friday and cleans it as if it’s her house. She is thorough and always goes the extra mile to help around the house. I would highly recommend these ladies who are trustworthy, honest and very good at their job. You’re an amazing company!
My high quality carpet is very clean now
Steve
My lounge looks amazing. My high quality carpet is very clean now and it was all done in under 2 hours. Even the dog hair is all gone. Really great cleaning service.
Extremely trustworthy
Richard
Excellent, everything is always cleaned to a very high standard, anything moved is always back were is was. Extremely trustworthy
Very impressed with the system
Charna P
I applied for a cleaning position at Your Help Hub, I was looking for extra hours of work to help with the rise in fuel cost. After the registration process and online interview, I was able to download their app. Where I was able to accept or decline new jobs offered to me. You choose your own hourly rate which was a no brainer for me. I choose where I work and when I work around my family commitments this company helped me find that extra help that I was looking for.
Great App
Rachael
Very good customer service. I love the App I was a bit reluctant at first but the online videos and help on the App was brilliant. Takes time getting used to but it excellent as I can choose which jobs I would like to do around my family.
Great for families & flexibility
Jane
I was looking for a job around my children who are disabled so I had to be flexible Your Help Hub gave me that. My customers are great, and I do less hours for a reasonable wage, way over the national minimum wage. So pleased thank you Your Help Hub.
Great for students & Great Pay
Olga
The App was easy enough use and manage, I did around university which was ideal for me as I am a student, so I needed something with flexible hours and the pay is great as its help me get by.
Great Pay
Trisha
Easy going company to work for app easy to use. Clients pay you in cash which is great not having to wait until the end of the month. Your Help Hub are easy going helpful and assist people promptly to your needs.
You set your own hourly rate
Stephanie
Very good if you want a job that is flexible and if you’re a mum like me finding it hard to get childcare.
It is also very good pay. You set your own hourly rate which is a bonus.
End of tenancy – Wow the pay!
Paula
I was given a one-off job that I would not have chosen. I must say that satisfaction of receiving cash after the clean was such a nice feeling and the customers are actually very grateful.
Great System
Geeta
It’s just so easy to work with them. Choosing your own time to do things and working with customers to accomplish the best and highest standard of efficiency great system.
Makes you be the boss
Angie
A typical day at Your Help Hub, for me is 3 houses or maybe just two depends on the hours of the cleaning. The good thing is that I can do my own schedule. I am speaking directly to the clients, and I have operated everything by my app.
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