How It Works
Finding local, vetted and reliable cleaners at the right price couldn't be easier with Your Help Hub.
Your Help Hub’s new innovative system revolutionises the cleaning industry by addressing recurring issues and providing a seamless experience for both customers and contractors. Through our 7-stage vetting process and partnership with Checks Direct, all Home Helpers and Carers undergo thorough screening before joining our platform. We prioritise safety by ensuring that no work is offered to any contractor until they are fully screened, vetted, and interviewed.
Once a contractor has passed our vetting process, they become a registered contractor of Your Help Hub, giving you peace of mind knowing that your cleaner has undergone comprehensive checks before entering your home. “Safety is our Priority,” and we stand by this commitment.
Our platform empowers contractors to set their own hourly rates, giving you the flexibility to choose the right cleaner for your budget. When booking our regular services, you’ll have access to different cleaners’ profiles through the Your Help Hub App on your smartphone. Here, you can manage your entire cleaning schedule with ease.
App Features:
- View Cleaner Profiles: Before choosing your cleaner, browse through their profiles to find the best fit for your needs.
- Direct Communication: Communicate with your cleaner via text messaging through the app.
- Live Notifications: Receive real-time notifications through the Your Help Hub App when your cleaner arrives and completes the cleaning.
- Secure Payments: Pay your cleaner's invoice securely through our payment gateway within the app.
- Request Changes: Need to make a change? Request a new cleaner directly through the app.
Each cleaner’s profile includes their hourly rate and additional services they can provide to assist with your daily chores. With no expensive monthly agency fees, you’ll only pay your cleaner’s hourly rate securely through Stripe, the leading online payment platform. Take full control of your cleaning schedule through the Your Help Hub App, where convenience meets reliability.
Our system eliminates the recurring issues that plague the cleaning industry
How Our Service Works
Enter your postcode
This helps us find local cleaners in your area
Choose the help you need
Whether that’s regular cleaning or a one-off job
Choose your cleaning hours
So you’re in control of your budget
Select from our approved contractors
Once your contractor accepts the job, you’re ready to go
Reviews
We could not believe the amazing job that they had done
Graham
My dad’s house had not been cleaned for many years. It was in a right state and we knew we would need help. They spent the day cleaning the house and literally transformed it from a dirty mess into a bright, shiny fresh home again. We could not believe the amazing job that they had done. Thank you for your professional help.
They are trustworthy and very responsive
Miss T
They are trustworthy, very responsive, professional in what they do, and have always looked after me when needed. I genuinely could not recommend a cleaning and ironing company more. Thanks again for helping me through the pandemic as I would of been lost without your wonderful service.
Find your Cleaner…
