Are you a cleaner? Looking for work?   Register here

Login

Find top rated cleaners

Frequently asked questions

We've compiled this list of frequently-asked questions based on questions we've been asked previously:

  • What is Your Help Hub?
Your Help Hub is a new platform designed to provide a simple, comprehensive solution for finding and managing competent, professional, vetted, and self-employed workers to provide services around your home, with affordable and transparent rates.
  • How much do we charge per hour for a cleaner?
We don’t charge you an hourly rate, all the self-employed cleaners that are registered on our platform set their own hourly rates. So, the customer can choose and compare different cleaner’s profiles and prices to suit your desired budget.
  • How is Your Help Hub different from working with a private cleaner?
When working with a private cleaner or housekeeper, there are several potential issues that can arise. For example, it can be difficult to verify if they are vetted, experienced, and there may be concerns in an unlikely event your cleaner damages something, in your property if they are insured or not. Your Help Hub offers a safe and secure platform that ensures all cleaners on our platform are fully vetted and experienced with the correct documents to provide a professional cleaning service.
  • What if I do not get on with my cleaner?
We do our very best to match you up with the right domestic cleaner. However, we do understand that people have different personalities, and you may clash. If this does happen, you may feel awkward trying to tell your cleaner. Don’t worry — simply press Cancel job on Your Help Hub App you will be able to choose another cleaner.
  • How would I know if my cleaner did their allocated hours?
If you have booked a regular service and chosen to give your cleaner a key for your property you can receive live push notifications through our app. This will alert you as to when your cleaners arrive and when they leave your property. This feature helps with timekeeping and ensures your cleaner completes their allocated hours.

Find your cleaner…

5/5

Great System

Geeta

It’s just so easy to work with them. Choosing your own time to do things and working with customers to accomplish the best and highest standard of efficiency great system.

Find your cleaner…

Useful links

Services

Useful links

Twitter Facebook Instagram Linkedin-in Youtube

© 2023 Your Help Hub Ltd.

Are you a cleaner or tradesperson? Looking for work? Register here

Cookie Policy

We use cookies on this website to analyse our traffic and improve user experience. By clicking on or continuing to browse this website, you agree to our use of cookies.