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Domestic cleaning

Many of our customers choose to have a domestic cleaner to come to their home at regular intervals, either daily, weekly, or fortnightly, and you can choose which day you prefer your cleaner to attend your property.

If you require any other domestic service, like an ironing service, we can provide this within your home just add an extra hour or two to your regular cleaning schedule.

Your Help Hub does all the screening and background checks. “We do the hard work so you don’t have to” so you can be assured that your cleaner has been thoroughly screened at no cost to you, enabling you to enjoy a clean and hygienic house without any extra worry.

We require a minimum of 2 hours per visit, and our aim is to provide the same cleaner for regular customers to ensure continuity of service.

What sets us apart from other platforms:

Once your clean has been completed, you pay for cleaner directly through our secure online platform. You can pay your cleaner after every clean or at the end of the week or month, whichever is the best mutual arrangement between you both.

Be assured that if your cleaner is on holiday or sick, or if you feel that you and your cleaner are not communicating effectively, then that’s not a problem. We can arrange for a temporary replacement or allocate you a new cleaner.

Domestic cleaning company - Domestic Cleaning Company Loughborough Leicester Your Help Hub

We have a great team of vetted experienced registered self-employed cleaners

How it works

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Domestic cleaning company - Domestic Cleaning Company Loughborough Leicester Your Help Hub 1

Our aim is to provide the same cleaner for regular customers to ensure continuity of service


Your Help Hub can also provide oven cleans. This is charged for separately from the regular cleaning. Please click on extra task in the quoting system, when making a booking

If you’re going away on holiday, you will be able to arrange for your cleaner to look after your pets, and to check that everything is in order with your home whilst you are way, allowing us to take that worry off your shoulders.

If you have any additional questions, then our FAQs may have the answer. If you can’t find what you’re looking for our customer service agents will be happy to answer any questions.

Below are our standard domestic cleaning tasks, but remember, we are happy to tailor what we do to meet the needs of your home, just discuss it with one of our representatives.


All rooms cleaning services

Kitchen cleaning services

Bathroom cleaning services


We could not believe the amazing job that they had done


My Dad’s house had not been cleaned for many years. It was in a right state and we knew we would need help. They spent the day cleaning the house and literally transformed it from a dirty mess into a bright, shiny fresh home again. We could not believe the amazing job that they had done. Thank you for your professional help.


Great for families & flexibility


I was looking for a job around my children who are disabled so I had to be flexible Your Help Hub gave me that. My customers are great, and I do less hours for a reasonable wage, way over the national minimum wage. So pleased thank you Your Help Hub.


Domestic cleaning

The standard hours are 8:00 am until 17:00 pm Monday to Friday. We often clean commercial properties in the evenings, but if required we can try to arrange your cleaning for outside of these times.

Once you have agreed on a cleaner, they remain your dedicated cleaner unless they are either on holiday or sick. You will have the choice to request a temporary cover cleaner through your App.

When you are booking a service by our website please indicate this on the form. Our system will then only match you up with cleaners who are comfortable working around pets.

Special instructions can be sent through your App to your cleaner, these might include making sure all windows and doors are kept closed, or letting your cleaner know that your dog is scared of the hoover..

Yes — through your client app you will be able to leave messengers for your cleaner.
Usually within 24 hours— depending on the availability in your area.

Our contract cleaners, who provide deep cleans, provide all necessary products and equipment at no extra cost.

For regular cleans, you provide the necessary products and equipment. If you need the cleaner to provide these, you will be charged an additional fee based on the cleaner’s hourly rate.

We do our very best to match you up with the right domestic cleaner. However, we do understand that people have different personalities, and you may clash. If this does happen, you may feel awkward trying to tell your cleaner. Don’t worry — simply press Cancel job on Your Help Hub App you will be able to choose another cleaner.

You may elect to provide your cleaner with a key to your property, enabling them to work while you are out. Download and print a key acceptance form,from Your Help Hub account, and ask your cleaner to complete and sign it.

No – all cleaners on Your Help Hub are paid through the platform and are instructed not to accept cash. It is a breach of both customer and provider T&Cs to give or receive cash payments.
You can request for a temporary cover cleaner from Your Help Hub App.

On your enquiry form, you will be able to specify the day, and time, your cleaner arrives.

Yes — there is a minimum two-hour contract.
We strongly recommend that you are home for the first clean to show your cleaner around. This means that you can pass on any special instructions, like alarm codes or locking up procedures.
Yes — all contractors registered on our platform are fully vetted with an ID check and reference checked and home helpers/carers are DBS checked.
Yes— we charge a fee for services that include customer support, vetting, payment processing, booking administration and other costs incurred for the operation of the platform. Our service will save you between 50% to 60% compared to traditional cleaning agencies while still receiving high-quality, professional service.
Yes — our public liability insurance is up to the value of £10,000,000.

You are not tied into any contract.

Yes, we do. This is charged separately from our regular cleaning prices. Please discuss this with your cleaner.
Parking charges are at extra cost. If you have access to a parking permit, please offer it to your cleaner for the duration of their visit or reimburse their parking costs when you pay them.

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