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As a family-run business with over 17 years experience, we understand the day-to-day operations of a successful cleaning business and home help service. Driven by our commitment to excellence, we aim to become one of the leading brand names in domestic cleaning and home help services nationwide.
We strive to be efficient, transparent, and dedicated to ensuring the satisfaction of both our clients and contractors, whilst providing a platform that makes it effortless to manage every aspect of all cleaning and home help jobs in one dedicated app – Your Help Hub.
Over the years, we’ve encountered common issues in the domestic cleaning industry, such as poor workmanship, complaints about low pay, and clients being cheated by unreliable cleaners. Your Help Hub addresses these challenges and more with our new system, setting a new standard for the cleaning industry.
Our platform allows customers to book with confidence. All cleaners undergo a thorough 7-stage vetting process, including DBS and ID checks, aswell as an online competence test to demonstrate their knowledge in domestic cleaning. Contractors set their own hourly rates, ensuring fair compensation for their hard work and professionalism.
Our rigorous vetting process ensures that only experienced and competent contractors join our platform, preventing subpar service providers from slipping through the net.
Clients and contractors can manage everything online through their portal or our dedicated app. Features such as live push notifications for cleaner arrivals and exits enhance the customer and contractor experience, eliminating the need to call our office for assistance. You can also manage your cleaning schedule, see cleaner details, pay invoices directly through our payment gateway and so much more, all from your smartphone.
Checks Direct are a Registered Body and Responsible Organisation for the Disclosure and Barring Service. Their expert account management ensures compliance with the most up-to-date procedures, providing an additional layer of security for our customers.
DBS checks, along with our rigorous vetting processes, ensure that clients can trust the individuals entering their homes. Your Help Hub serves as a central hub for locating professional, vetted cleaners and home helpers across the UK.
With thousands of satisfied customers served through our sister company, Mum’s Helping Hands Ltd, we invite you to experience the innovative difference with Your Help Hub. Check out our reviews to see why we’re trusted by so many.
Find your Cleaner…
Are you a cleaner or tradesperson? Looking for work? Register here
