Commercial cleaning
At these uncertain and difficult times, when many people are gradually shifting from working remotely and returning to their workstations, office hygiene has never been more important.
Our team has extensive experience in all types of office and commercial cleaning, and they look after all jobs to the highest standards.
Our vetting process identifies contractors’ experience in the commercial cleaning and office cleaning industry, and we ask for three references from previous commercial clients. Each contractor must demonstrate their skills in the commercial cleaning sector through our competence test. This gives them the opportunity to demonstrate their knowledge in office cleaning in commercial settings.
What sets us apart from other platforms:
- You and your designated cleaner will both be able to communicate through the Your Help Hub app, which will allow your cleaner to report any issues in real-time to you.
- Our dedicated app allows live push notifications, and it will alert you when your cleaner arrives and when they leave your commercial premises.
- Our system helps with timekeeping and ensures that your cleaner has completed their allocated hours, which in turn helps with payments.
- When your cleaner signs-in at your commercial premises it records their location through GPS as health and safety is paramount to us.
Our service is completely flexible — you are responsible for paying your cleaner direct and you will be able to reschedule, or skip cleans through your online account and dedicated App. There's no minimum term on your contract, giving you complete control over your office cleaning schedule.
We take pride in our commercial cleaning contractors’ experience and ability, and we guarantee to locate the best in your area.
book an office cleaning service, simply enter your postcode into our search bar to find vetted and professional office cleaners. Then select how frequently you will need your cleaning service and the number of hours for each session.
Our team has extensive experience in office and commercial cleaning and they look after all jobs to the highest standards.
How it works
1
Enter your postcode
This helps us find local cleaners in your area
2
Choose the help you need
Whether that's regular cleaning or a one-off job
3
Choose your cleaning hours
So you're in control of your budget
4
We source the best cleaner for you!
Once you approve our recommendation, your cleaning job is ready to go
List of office cleaning tasks
Great for families & flexibility
Jane
I was looking for a job around my children who are disabled so I had to be flexible Your Help Hub gave me that. My customers are great, and I do less hours for a reasonable wage, way over the national minimum wage. So pleased thank you Your Help Hub.
You won't find another company to beat them
Madhusudan Vasi
I have never had cause for complaint. They are professional, efficient and friendly. When your cleaner is on holiday then you are offered a replacement, which is very convenient. Nothing is too much trouble for them and they work very hard to keep both clients and staff happy. I would 100% recommend Natalie she's very friendly and helpful - you won't find another company to beat them.
FAQs
Commercial cleaning
Q: Will I have the same cleaner every visit?
Once you have agreed on a cleaner, they remain your dedicated cleaner unless they are either on holiday or sick. You will have the choice to contact the office through your online account or client App to request temporary cover.
Q: Do the cleaners bring products and equipment, or do we need to provide our own?
If you prefer to provide all necessary products and equipment that’s fine but if you need the cleaner to provide these then you will be charged an additional fee per hour.
Q: How long will it take to allocate me a cleaner?
Usually within 72 hours — depending on the availability in your area.
Q: Can I leave a key with my cleaner?
You may want to provide your cleaner with a key to your business premises, enabling them to work while the premises are empty. You can download and print a key acceptance form through your online account, and then just ask your cleaner to complete and sign it.
Q: What if my cleaner cannot make it, or is sick?
Just send us a message through your client app or send a message to our office, and we will do all we can to provide you with a cover cleaner.
Q: Can I specify the day the cleaner comes?
On your enquiry form, you will be able to specify the day, and time your cleaner arrives.
Q: Who pays the cleaner?
You are responsible for paying your cleaner
Q: Do you have a minimum length of visit?
Yes — there is a minimum two-hour contract.
Q: What if I do not get on with my cleaner?
We do our very best to match you up with the right cleaner. However, we do understand that people have different personalities, and you may clash. If this does happen, you may feel awkward trying to tell your cleaner. Don’t worry — simply send us a message, through your online account or client App, requesting a replacement. It is very important to let us know why you decided on this action, so that we can find you the perfect match for next time.
Q: Do I need to be present at the business promises for the first visit?
We strongly recommend that you are present for the first clean to show your cleaner around. This means that you can pass on any special instructions, like alarm codes or locking up procedures.
Special instructions can be sent through your app to your cleaner, these might include making sure all windows and doors are kept closed.
Q: Are you insured?
Yes— our public liability insurance is up to the value of £10,000,000.
Q: Are your cleaners vetted?
Yes — all contractors registered on our platform are fully vetted with an ID check and reference checked and home helpers/carers are DBS checked.
Q: Do I get locked into a contract?
You are not tied into any contract.