Domestic cleaning in Manchester

4.4 106 reviews

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Looking for a reliable trustworthy cleaner?

What sets us apart from other platforms?

  • You have full control of your cleaning scheduling through your own dedicated app
  • Our service is free of charge, no expensive agency fees to pay, you just pay your cleaner’s hourly rate
  • You and your designated cleaner will be both able to communicate through the Your Help Hub app
  • Our dedicated app allows live push notifications that alert you when your cleaner arrives and when they leave your property
  • Our system helps with timekeeping and ensures your cleaner has completed their allocated hours, which helps with paying your cleaner correctly

Domestic cleaning in Manchester

Many of our customers in Manchester want a domestic cleaner to visit their home at regularly, either daily, weekly, or fortnightly, and they benefit from being able to specify which day they prefer their cleaner to attend.

You should be caution about working with a cleaner who hasn't completed a thorough screening process! At Your Help Hub, that's never a problem. Because we partner with Checks Direct, a leading provider of employment screening and background checks, "we do the hard work, so you don't have to!". All Your Help Hub cleaning contractors are thoroughly vetted before they take on cleaning jobs and this means that you can enjoy a clean and hygienic house without any worry.

Typically, each cleaning visit to your home lasts a minimum of 2-hours and we try provide you with the same cleaner for each visit to ensure familiarity and continuity of service.

Why is Your Help Hub different from other platforms?

  • You have full control over your scheduled cleaning because you have access to our free, dedicated mobile app
  • Our service is free of charge, so you don't end up paying expensive agency fees. In fact, you simply pay your cleaner’s hourly rate!
  • You can communicate easily with your cleaning contractor by using the Your Help Hub mobile app
  • And you'll get automatic alerts from the app when your cleaner arrives at / leaves your property, so you know exactly the amount of time they spend cleaning your home
  • This guarantees that your contractor completes the allocated hours and so you know that you are paying the right amount to your cleaner your cleaner for the work they complete

After your cleaning is complete, you can choose to pay your cleaner at the end of the week or at the end of the month - whichever suits you both best.

If your cleaner is unavailable because of holiday or illness - or if you feel that you would prefer a different cleaner - that’s not a problem! Your Help Hub can arrange a temporary replacement or allocate a new, permanent cleaner to your job.

We have a great team of registered self-employed cleaning contractors in Manchester and every cleaner is DBS and ID checked

How it works

Enter your postcode 1

Enter your postcode

This helps us find local cleaners in your area

Choose the help you need 2

Choose the help you need

Whether that's regular cleaning or a one-off job

Choose your cleaning hours 3

Choose your cleaning hours

So you're in control of your budget

We source the best cleaner for you! 4

We source the best cleaner for you!

Once you approve our recommendation, your cleaning job is ready to go

Extras

We can also provide oven cleans. This service is charged separately and if you would like to include oven cleaning as part of your job, click on the relevant extra task(s) when you complete your online quote and our website will calculate the extra time and cost.

If you’re away from your property, your cleaner can also look after pets and check that everything at home is in order, which means that you aren't concerned about home life while you're on away. 

These are our standard domestic cleaning tasks, but remember: we can tailor our cleaning services to meet your exact needs. ... just call us on Manchester number 0161 302 5306 to discuss your requirements.

To ensure continuity of service, we aim to provide the same cleaner for all regular customers

Services

Makes you be the boss

Angie

A typical day at Your Help Hub, for me is 3 houses or maybe just two depends on the hours of the cleaning. The good thing is that I can do my own schedule. I am speaking directly to the clients, and I have operated everything by my app.

Always a good service and excellent end results

Jennifer

Have used this company several times for end of tenancy cleans. Always a good service and excellent end results. They go out of their way to help accommodate last minute date changes. Would highly recommend.

FAQs

Domestic cleaning in Manchester

Q: What are your cleaners’ working hours?

The standard hours are 8:00 until 17:00, Monday to Friday. We often clean commercial properties in the evenings but if required we can try to arrange your cleaning for outside of these times.

Q: Will I have the same cleaner every visit?

Once you have agreed on a cleaner, they remain your dedicated cleaner unless they are either on holiday or sick. You will have the choice to contact the office through your online account or client App to request temporary cover.

Q: Can I contact my cleaner?

Yes — through your client app you will be able to leave messengers for your cleaner.

Q: How long will it take to allocate me a cleaner?

Usually within 72 hours— depending on the availability in your area.

Q: Do the cleaners bring products and equipment or do we need to provide our own?

Our contract cleaners, who provide deep cleans, provide all necessary products and equipment at no extra cost.

For regular cleans, you provide the necessary products and equipment. If you need the cleaner to provide these, you will be charged an additional fee based on the cleaner’s hourly rate.


Q: What if I do not get on with my cleaner?

We do our very best to match you up with the right domestic cleaner. However, we do understand that people have different personalities, and you may clash. If this does happen, you may feel awkward trying to tell your cleaner. Don’t worry — simply send us a message through your online account or client App requesting a replacement. It is very important to let us know why you decided on this action, so that we can find you the perfect match the next time.

Q: Can I leave a key with my cleaner?

You may elect to provide your cleaner with a key to your property, enabling them to work while you are out. Download and print a key acceptance form, on your online account, and ask your cleaner to complete and sign it.

Q: What if my cleaner cannot make it, or is sick?

Just send us a message through your app or call the office, and we will do all we can to provide you with a cover cleaner.

Q: Can I specify the day the cleaner comes?

On your enquiry form, you will be able to specify the day, and time, your cleaner arrives.

Q: Do you have a minimum length of visit?

Yes — there is a minimum two-hour contract.

Q: Do I need to be home for the first visit?

We strongly recommend that you are home for the first clean to show your cleaner around. This means that you can pass on any special instructions, like alarm codes or locking up procedures.

Q: Are your cleaners vetted?

Yes — all contractors registered on our platform are fully vetted with an ID check and reference checked and home helpers/carers are DBS checked.

Q: Are you insured?

Yes — our public liability insurance is up to the value of £10,000,000.

Q: Do I get locked into a contract?

You are not tied into any contract.

Q: Do you clean ovens?

Yes, we do. This is charged for separately from our regular cleaning prices. Please discuss this with your cleaner.

Q: Do I need to pay for parking?

Parking charges are at extra cost. If you have access to a parking permit, please offer it to your cleaner for the duration of their visit or reimburse their parking costs when you pay them.

Q: Is it a problem if I have pets in the house?

When you are booking, please indicate this on the form. Our system will then only match you up with cleaners who are comfortable working around pets.

Special instructions can be sent through your app to your cleaner, these might include making sure all windows and doors are kept closed, or letting your cleaner know that your dog is scared of the hoover..

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