Commercial cleaning in Leicester

4.4 106 reviews

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Looking for a reliable trustworthy cleaner?

What sets us apart from other platforms?

  • You have full control of your cleaning scheduling through your own dedicated app
  • Our service is free of charge, no expensive agency fees to pay, you just pay your cleaner’s hourly rate
  • You and your designated cleaner will be both able to communicate through the Your Help Hub app
  • Our dedicated app allows live push notifications that alert you when your cleaner arrives and when they leave your property
  • Our system helps with timekeeping and ensures your cleaner has completed their allocated hours, which helps with paying your cleaner correctly

Commercial cleaning in Leicester

As employees return to your office from their home-based working environment, office cleanliness is just as important as it's ever been.

Our commercial cleaning team in Leicester has extensive experience in all types of office and workplace cleaning and each contractor has a reputation for completing their cleaning work to the highest standards.

Your Help Hub carefully vets any contractors’ experience and expertise in commercial and office cleaning and we also obtain references from previous commercial employers. This means that when you get a visit from a commercial cleaning contractor from Your Help Hub, you will know that you are benefitting from the skills and knowledge of an experienced cleaner, proficient in a workplace environment.

What sets Your Help Hub apart from other platforms?

  • You and your chosen commercial cleaner can use the free Your Help Hub mobile app to communicate with each other, so your cleaner can report any issues back to you in real-time.
  • Our app automatically alerts you when your cleaner arrives and leaves your commercial premises, which ensures that your cleaner completes their allocated hours and that that you get exactly the service for which you're paying.
  • When your cleaner signs-in at your office / unit, the mobile app records their GPS location as their health and safety is of paramount importance to us.

Our service is completely flexible and we can tailor the specifics of your cleaning work around your particular requirements. Also, you can reschedule or skip cleaning visits by using the mobile app. With no minimum term on your contract, you are in complete control over your office cleaning schedule!

To book an office cleaning service for your Leicester business, enter your postcode into our search bar, complete the free online quotation based on your requirements and Your Help Help will find vetted and professional office cleaners best suited to you.

We take pride in our contractors’ experience and ability and we guarantee to locate the best in Leicester!

How it works

Enter your postcode 1

Enter your postcode

This helps us find local cleaners in your area

Choose the help you need 2

Choose the help you need

Whether that's regular cleaning or a one-off job

Choose your cleaning hours 3

Choose your cleaning hours

So you're in control of your budget

We source the best cleaner for you! 4

We source the best cleaner for you!

Once you approve our recommendation, your cleaning job is ready to go

List of office cleaning tasks

Great for families & flexibility

Jane

I was looking for a job around my children who are disabled so I had to be flexible Your Help Hub gave me that. My customers are great, and I do less hours for a reasonable wage, way over the national minimum wage. So pleased thank you Your Help Hub.

Great for students & Great Pay

Olga

The App was easy enough use and manage, I did around university which was ideal for me as I am a student, so I needed something with flexible hours and the pay is great as its help me get by.

FAQs

Commercial cleaning in Leicester

Q: Will I have the same cleaner every visit?

Once you have agreed on a cleaner, they remain your dedicated cleaner unless they are either on holiday or sick. You will have the choice to contact the office through your online account or client App to request temporary cover.

Q: Do the cleaners bring products and equipment, or do we need to provide our own?

If you prefer to provide all necessary products and equipment that’s fine but if you need the cleaner to provide these then you will be charged an additional fee per hour.

Q: How long will it take to allocate me a cleaner?

Usually within 72 hours — depending on the availability in your area.

Q: Can I leave a key with my cleaner?

You may want to provide your cleaner with a key to your business premises, enabling them to work while the premises are empty. You can download and print a key acceptance form through your online account, and then just ask your cleaner to complete and sign it.

Q: What if my cleaner cannot make it, or is sick?

Just send us a message through your client app or send a message to our office, and we will do all we can to provide you with a cover cleaner.

Q: Can I specify the day the cleaner comes?

On your enquiry form, you will be able to specify the day, and time your cleaner arrives.

Q: Who pays the cleaner?

You are responsible for paying your cleaner

Q: Do you have a minimum length of visit?

Yes — there is a minimum two-hour contract.

Q: What if I do not get on with my cleaner?

We do our very best to match you up with the right cleaner. However, we do understand that people have different personalities, and you may clash. If this does happen, you may feel awkward trying to tell your cleaner. Don’t worry — simply send us a message, through your online account or client App, requesting a replacement. It is very important to let us know why you decided on this action, so that we can find you the perfect match for next time.

Q: Do I need to be present at the business promises for the first visit?

We strongly recommend that you are present for the first clean to show your cleaner around. This means that you can pass on any special instructions, like alarm codes or locking up procedures.

Special instructions can be sent through your app to your cleaner, these might include making sure all windows and doors are kept closed.  


Q: Are you insured?

Yes— our public liability insurance is up to the value of £10,000,000.

Q: Are your cleaners vetted?

Yes — all contractors registered on our platform are fully vetted with an ID check and reference checked and home helpers/carers are DBS checked.

Q: Do I get locked into a contract?

You are not tied into any contract.

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